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Job Template: Associate - Customer Service and Sales Chat Consultant - Work at Home

 


Sutherland Off Campus Drive 2022 Hiring Freshers for Operations Executive. IndiaMART is conducting an off campus recruitment drive. Freshers and experienced candidates upto 2 years are eligible to apply for the job role. Below are the Sutherland Job description, Eligibility, and details.

Job description :

Company Name :

Sutherland

Job Role :

Customer Service

Job Type :

Full Time (WFH)

Apply Mode :

Online

Apply Fee :

Nil

Selection Process :

Interview



Company Description:

Sutherland is looking for a self-motivated, team-oriented and career-oriented person to join us as a  Customer Support & Sales - Chat Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! 

Job Description:

Consultants in this role get to: Be the point of contact: provide our clients with exceptional support and service while working from their remote or home office. Define Sutherland Reputation: Be the voice of a high-profile client. Go the Extra Mile: Support customers on billing, cancellations, product features, and upgrades. Work From the Comfort of their Home: over chat, to make a difference in the lives end-users. Be Dynamic: perform in a continuously changing, fast-paced environment. Be a Team Player: join a supportive team environment where their contributions are recognized and celebrated. 

Qualifications:

Our most successful candidates will have: - Fluency in written and spoken English, with strong written communication skills - High school diploma or GED - High level of accuracy when completing tasks - Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience  - Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred - Sales experience is also an asset Minimum Home Office Requirements: - Computer:  2.0 Ghz Dual Core or better processor, 10 GB RAM (some employment opportunities require a minimum of 4 GB RAM), 10 GB available hard drive space, Sound card, Windows 7, including Windows 8 and 8.1 (Note: some employment opportunities are available for consultants with only Windows Vista installed). - Headset: USB,Dual ear (designed to minimize audio interference from outside sources). 

Additional Information:

All your information will be kept confidential according to EEO guidelines






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