Vacancies & Company :-
Notification : released by Infosys
Can Male & Female both are eligible : Yes
Application Submission Mode is : Online
Post Name : Process Executive
Type of Job : Permanent Job
Salary : As Per Norms
Age Limit & Fee :-
Age Limit : Minimum – 18 Maximum As Per Infosys norms
Fees : Infosys never ask to pay anyone (NO FEE)
Eligibility & Selection Process :-
Eligibility / Educational Qualification : Any Graduate or its equivalent
Selection Process : Interview
Responsibilities :-
*SLA Process compliance, Resource Planning, Business process improvement
*Knowledge of operation management
*Driving Daily/Weekly/Monthly Governance calls with client.
*Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process
*Co-Ordinates and conduct training for the team in order to ensure right skilling
*Monitors/ ensures process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherance to process steps
*Resolves escalations from the process owners in order to ensure stron customer relationships
*Provide feedback on error transaction and conducts RCA with help of quality SPOC
*Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client.
*Ability to handle multiple tasks and adherence to on time delivery.
*Understand the contractual requirement for the process and deliver the same.
*Sound decision-making
*Excellent written and verbal communication skills
*Good attention to detail
Preferred Skills:-
Domain(IBPO)->Life Insurance->Individual Life-ALL
