Who can register as an Ola driver?
You need to have a valid PHV or Hackney licence and an eligible car to work with Ola. Drivers with endorsements for any of the offences listed here are not accepted.
Use the ‘Register to Drive’ button (olaride.uk) to start the registration process and upload all the required documents. Once we have verified your documents, we will contact you to get you started.
Yes, you can visit the Business Design Center, 52, Upper Street, The Angel, London N1 0QH on weekdays (Monday - Friday) from 9:30 AM to 5 PM
As soon as you verify your email address at the time of onboarding, you will be sent a link via email, from our online training platform. This will enable you to register, and login to complete the induction. Induction is a short 10 min video, with a few questions to answer at the end. Any further training requirements will be communicated via email and can be fully completed online.
You will find a driver Referral code in your app, once your documents have been successfully verified. You can download the Ola Partner App from the App Store, or Google Play store. Our current offer is £50 for you and £50 for your friend, once they have been successfully onboarded and completed 30 bookings within 15 days of Launch.
Successfully onboard and complete the training modules. You will then qualify to get 0% commission offer on all bookings for the first 6 weeks from launch. This means that you will keep 100% of the ride fare.
We will be announcing the customer launch date soon.
Yes. Our ride-hailing platform welcomes both Private Hire Vehicles (PHV) and Hackney Carriage Vehicles (Metered Taxis) to drive. We currently only have registration open for Black cabs, at olaride.uk. We will be in touch once this is opened up for onboarding.
A fresh alternative to street hailing customers, Ola offers metered-taxis a customer base that can increase their income. Additionally, drivers receive daily payments, 24/7 call support, an inbuilt GO-TO feature and the best in field security features. Save time waiting and start earning today with Ola.
We accept any vehicle that is under 10 years old, has 4 doors and seats a minimum of 5 (including the driver).
Ola is a Global rideshare company founded in 2010 operating in India, Australia, New Zealand and elsewhere in the UK. In the UK, we operate in several cities including Birmingham, Liverpool, Bristol and Cardiff.
Ola charges a Central London Fee of £1, for any journey that picks-up, drops-off, or goes through the Congestion Charging /ULEZ area, this will be charged to the customer 24 hours a day, 7 days a week.
We have a 15 month license from TFL which has been in place since July.
You will be informed about the rate card before the launch date
We will be advertising the launch on a wide scale, both using Billboards, and digital marketing. We have successfully launched across 7 regions in the UK, and are confident that we can attract enough customers to keep our drivers earning more.
All of your day’s Ola earnings will be transferred to your bank account the next working day.
iOS - 8.0 & above, Android - 4.0 & above.
A valid driving licence document must be submitted for successful registration with Ola. It is a pink photo card demonstrating your full UK driving licence. All driving licences issued by Driver & Vehicle Agency (DVA) are now issued in EU format - a plastic photocard. Old format style licences are still valid and will be updated gradually as they are renewed and replaced.
Drivers can visit the website gov.uk/apply-first-provisional-driving-licence to apply for a driving licence. The required documents and registration process guidelines can be found on the website for reference.
Drivers can visit the website gov.uk/renew-driving-licence to renew their existing driving licence. The required documents and renewal process guidelines can be found on the website for reference.
Anyone who drives a licenced private hire vehicle must hold a licence to do so from the city council, in every circumstance. This is because the vehicle remains licenced whether or not it is hired or available for hire. This document will be in the form of paper, as well as a badge.
Visit gov.uk website here and enter your DVLA driving licence number, national insurance number and postcode. After entering your details, select “share your licence information”, to generate a DVLA check code. Take a screenshot of your code and upload the same. Please note that DVLA check code is valid for only 21 days from the date of generation.
If you own a car, then you will have a V5C. This is the official name for the registration form for your car and it's a vital piece of paperwork when it comes to buying or selling a car. It's commonly known as the ‘log book’ or ‘V5’, and this document includes all of the crucial details about your car that are also held on the Driver and Vehicle Licensing Agency (DVLA) database. It also includes information about the current and past keepers of the vehicle. For further information visit gov.uk/vehicle-log-book.
Your national insurance number is a number used in the United Kingdom in the administration of the ‘national insurance’ or social security system. It is also used for some purposes in the UK tax system. The number is described by the government of the United Kingdom as a "personal account number."
You cannot apply for a national insurance number online. Applicants must call the Jobcentre Plus – national insurance number allocation service to request one. Phone: 0345 600 0643
We understand it’s preferential for your last ride of the day to take you closer to home. Our ‘Go-To’ feature allows you to pick a destination that’s convenient for you, where Ola can allocate bookings heading in the same direction. You may use this feature twice in a day.
If you accumulate 10 hours of 'in-trip' driving time within 24 hours from the start of a shift, we will put you on an enforced rest of 8 hours, where you will not be able to log-on and take trips. In-trip' driving time starts from the moment that you accept a trip until the time the trip finishes (either drop off or cancellation).Driving for long periods of time without taking breaks increases the risk of accidents that can harm you, your passengers and other road users.
Ola London driver partners are only able to do pick-up and drop-offs within the London TFL area. However you will be able to pick-up OR drop-off outside of this area, only if one of them is based in the TFL area (for example trips to and from Stansted Airport)As per the training video, please first try to contact the customer via our Driver Support. After 48 hours if still unable to contact the customer, should you need to drop an item left by a customer and you have been unable to contact them directly, you can drop this off at our offices at: Unit 139, Business Design Centre, 52 Upper Street, Islington. N1 0QH. (Please note our offices our only open Mon-Fri 09:00- 17:00 and for Lost Belongings only).
The process of verification will be completed within 48 hrs, once you have submitted all the required documents. Emails will be sent to your registered email ID with the status. Also, you can log in to olaride.uk with your existing account to check your application status.
We have a 24/7 support team you can reach on 0203 972 0800. You can also click here to write to us with any questions. Please note, by emailing us you consent to receiving calls and emails from Ola in relation to your enquiries, some of which may be promotional in nature.
