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1. General Rules

  1. The objective of these rules ("Member Agreement") is to stipulate the rights and obligations in the relationship between Rakuten Insight Global, Inc. ("Rakuten Insight") and the member who has been authorized by Rakuten Insight as a registered online survey respondent ("the Member") in accordance with the provisions set forth in Section 2 hereof, with respect to the business ("Business") conducted by Rakuten Insight.
  2. The Business is conducted by Rakuten Insight or a third party client ("Client(s)") for the purpose of providing to third parties, such as companies and organizations, with consumer opinions and activities through data collected in a webpage created for market research surveys ("Surveys") on Rakuten Insight’s website ("Website") or any other websites operated by a Client ("Client Website"). Each Member may respond to the given Surveys, and the information collected is aggregated and analyzed by Rakuten Insight or its Client (collectively the "Rakuten Insight Services").



  3. Rakuten Insight reserves the right to amend or modify this Member Agreement and any rules and regulations contained therein at any time. Except in the case of amendments or modifications required by law (which shall be immediately effective without the need for a consent on the part of the Member) Rakuten Insight will give reasonable prior notice ("Notice Period") of any such amendment and/or Modification ("Modification") [by email/by notice on its website] and such Modification shall come into effect on the day set out in the notice.

  4. If the Member does not agree to the Modification of the Member Agreement, the Member should not continue to use the Rakuten Insight Services. Such Member shall terminate the Member Agreement by email during the Notice Period.

2. Member Eligibility

  1. Members must be sixteen (16) years or older, be a resident of India, and have completed the full registration process, and be accepted as a Member by Rakuten Insight.
  2. If Rakuten Insight reasonably determines that the Member does not comply with the terms of the Member Agreement or it is inappropriate to accept an individual as a Member, Rakuten Insight may cancel or terminate the Member registration at any time.
  3. If the Member does not participate in surveys for any extended period of time (as determined by Rakuten Insight), Rakuten Insight may cease inviting the Member to participate in surveys.

3. Management of E-mail Address and Password

  1. After Member registration, the Member is required to use their designated e-mail address and password in order to participate in any Survey.
  2. The Member shall assume full responsibility for the management, use and confidentiality of the e-mail address and password, issued to the registered Member.
  3. The Member shall not be allowed to assign, lend, or disclose his/her designated ID or password to any third party.
  4. Rakuten Insight shall assume no responsibility for any damage associated with the Member's negligence in the use of the e-mail address and password, or that by a third party.



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