Speak Up Your Mind & Receive
Money Into Your Pocket
Why Xcel-Online Surveys?
Xcel-Online Surveys is the best site to earn online by taking surveys. Our members are considered one of the best survey site and help to shape the future brand that are published worldwide. We are associate with hundreds of brands that provide us with thousands of new online surveys in a week to provide you with the same.
Your participation in Xcel-Online Surveys is free of cost. You can earn money by following the simple steps. You can get the points once you completed the online survey by registering with us and the best thing is that, anytime and wherever you choose, you can enable these paying surveys in your Mobile, Computer, Laptop or Tablet.
for Taking Surveys
Xcel Online Surveys is a centre of opinion. Update your profile, panels will match you to surveys according to your profile information, receive survey invitation and participate in surveys and once you complete, you'll be paid every time.
Xcel Online Survey provides easy steps for the customer to take and get enrolled that is absolutely free. You can receive points, prizes and rewards by completing this online survey from anywhere at any time. We secure your personal information. You can reclaim the points and earn the referral amount by referring to your friends.
echnical
What should I do if I have technical problems when accessing or completing a survey?
We try to make our surveys compatible with all Web browsers, but sometimes problems occur. If you have any technical troubles while accessing or completing a survey, please email us at help@market-xcel.com.
• Credits
How will I get to know how much I will be paid for each survey?
The reward points for each survey will vary depending on the topic and the content of the survey. These can vary from survey to survey, (e.g. some surveys may have 5 points, while others may have 200 points). 1 reward point is equivalent to INR 1.
Will I always be rewarded for taking part in research?
In general, you will be rewarded by a credit to your Xcel-Online Surveys account. The rewards work like this: At the beginning of every survey, we ask certain questions to validate your eligibility to carry on the survey. Once selected to progress, simply complete any research and we will reward you with points, clearly stated up-front, which will be credited directly to your Xcel-Online Surveys account within 4-6 weeks. If we identify that a respondent is not honest in his/her approach to research, for example by providing meaningless answers or trying to do multiple completions of the same survey, we cannot reward this respondent. However, withholding a reward from someone occurs very rarely and is only used as a means to stop the few dishonest people from spoiling the opportunity for everyone else.
Where can I see the balance of and redeem the reward points I have earned?
You can see the details like the number of surveys you have taken till date, the reward points you have earned, how many points you have redeemed until now and what is the balance, after clicking on the ‘MY ACCOUNT’ section.
To redeem the points you have earned, you will need to go to REDEMPTION CENTER section on your homepage. You can redeem a minimum of 100 points. No redemptions can happen for lesser points.
I do not seem to be receiving many surveys, why is this?
There are a couple of reasons why this might be happening:
a) You could log into Xcel-Online Surveys website using your Xcel-Online Survey username and password, go to 'Update personal details' under EDIT MY ACCOUNT section and make sure that your email address is listed correctly. If it is not, then you will not receive the invitations we are sending.
b) If you elected not to answer the questions relating to personal and household income in the Registration Survey, this will reduce the number of surveys you are invited to participate in, simply because for many surveys this is vital information. If you would like to check/change these answers, please log in to the Xcel-Online Surveys website and go to the 'MEMBERS PROFILE' section.
c) If you elected to not complete the Profiler Surveys, this will also reduce the number of surveys you are invited to, simply because we have more information on the people who have completed this survey and they will therefore be invited to surveys more often. To access the Basic Profiler, log-on to your account and click on ‘Edit Profile’.
Why haven't I received any credit yet?
When you have successfully completed a survey, the reward is held in pending status until the entire study has drawn to a close and the data has been processed. Please keep in mind that studies can take up to a month to finish, depending on the size and complexity of the study. Your Xcel-Online Surveys account will generally be credited within 4-6 weeks of successfully completing a survey.
If you have not received your credit after 6 weeks or a credit you were expecting has not shown up in your pending credit, please email us so that we can investigate the delay.
Do I get any points for completing my profile?
You get a one-time 15 point sign-up bonus as soon as you join, and get 5 points for completing per profile category.
Do I get anything for participating in Polls?
Yes, for some polls, you get a chance to earn extra rewards.
• Referral
How do I invite my family and friends to join the panel?
Just log on to your account and go to the 'Invite Friends' section, then follow the steps. For panelists who refer friend and their friend registers and take his/her first paid survey - they get reward points. For every referred member who joins the panel, the person referring will get 10 reward points each.
What do I get when I refer somebody?
Each referral earns you 1 point.
• Surveys
How do I get invited to take part in surveys?
Once you have become a member of Xcel-Online Surveys, you will be immediately eligible for invitations to take part in research. Please see our Terms and Conditions which set out the obligations of Market Xcel Data Matrix Pvt. Ltd. in respect to invitations to take part in research.
